Privacy & your information

TrueDestination uses the information you provide to respond to transportation and delivery requests and to understand how people use this website.

Quote requests

The quote form asks for your name, phone number, email, pickup and delivery locations, and job details. The form is delivered through FormSubmit so we can respond with availability and pricing. Please avoid including payment information or other sensitive details in your request.

Website statistics

We record page visits, referring website domains, general device and browser categories, approximate city or region when available, and clicks on call, text, and chat options. We also count quote submission attempts and requests accepted by the form service. Form fields are not copied into visitor statistics.

A random first-party cookie groups activity into a visit. It expires after 30 minutes without recorded activity. A visit is a session, not a verified person. These statistics do not store raw IP addresses, email addresses, phone numbers, or names. Older visit records are routinely removed after 90 days as new visits arrive.

Only the website owner can view the visitor report. You can turn off website statistics in this browser below. We also respect the browser’s Do Not Track and Global Privacy Control signals.

Live chat and outside services

The site uses tawk.to for live chat and its visitor monitoring. It is loaded automatically unless you have turned off statistics or sent a supported privacy signal. Information you share in a chat is handled through tawk.to. These services have their own privacy information: tawk.to and FormSubmit.

Questions or requests

Call or text TrueDestination at (508) 373-3427 if you have a question about information you shared with us.

Updated September 7, 2026.